Terms & Conditions

Last updated: 7 October 2026

1. About OmnikOutput

OmnikOutput is an online monitoring service for owners of Omnik solar inverters. The service receives production data from your inverter and displays information about your solar system, including live production, daily production, historical production, inverter status, alerts, estimated earnings and estimated CO2 savings.

OmnikOutput is not connected to, endorsed by, or operated by Omnik New Energy Co., Ltd. OmnikOutput is an independent service provided by S&Mann IM B.V.

By creating an account or using OmnikOutput, you agree to these Terms & Conditions.

2. Account and access

To use the monitor, you need an OmnikOutput account. You are responsible for keeping your login details secure. Actions performed through your account are considered to be performed by you, unless you have informed us that your account may have been accessed by someone else.

You must provide accurate account information and keep it up to date. Your inverter serial number must be entered correctly, because it is used to link incoming inverter data to your account.

OmnikOutput may provide a public demo environment. Demo data is not your own production data and cannot be used as proof of actual solar output.

3. Inverter configuration and OmnikConfig

To use OmnikOutput, your inverter must be configured to send data to the OmnikOutput data server. This can be done manually or with the OmnikConfig tool where supported.

Not all Omnik inverters support changing the data server settings. OmnikOutput cannot guarantee that every inverter model, firmware version or network setup can be configured successfully.

You are responsible for deciding whether to change your inverter settings. Configuration instructions and the OmnikConfig tool are provided to help you, but use of them is at your own risk. If you are unsure, contact your installer or a qualified technician.

4. Monitoring data and alerts

OmnikOutput displays data received from your inverter. This may include current power, energy production, lifetime totals, inverter status, timestamps, logger serial numbers and related system information.

Alerts are intended as a helpful signal when something may be wrong, for example when no data has been received for a period of time. Alerts are not a guarantee that every problem will be detected, that alerts will always be delivered, or that the inverter or PV system is actually defective.

Weather, sunrise and location-related information may be used to make alerts and dashboards more useful. These calculations are estimates and may differ from actual local conditions.

5. Subscriptions and payments

Some OmnikOutput features require an active subscription. Subscription periods, pricing and included features are shown on the website before checkout.

Payments are processed through Mollie or another payment provider shown during checkout. After successful payment, the subscription period is added to your account. Payment references and invoice numbers may be shown in your account for administration and support.

Prices may change for future subscription periods. A price change does not affect a period that has already been paid.

6. Availability and changes

We work to keep OmnikOutput available and reliable, but we cannot guarantee uninterrupted access. The service may be temporarily unavailable because of maintenance, upgrades, hosting issues, network problems, security incidents or force majeure.

We may update, improve, add or remove features from OmnikOutput. We try to avoid unnecessary disruption and will announce important changes when reasonably possible.

7. Data retention and account deletion

OmnikOutput stores data needed to provide the service. If your subscription expires, production data may be deleted after the grace period shown in your account. If you delete your account, your account and related data may be removed or archived where required for legal or administrative purposes.

At this stage, export options may be limited. If export becomes available, it will be offered through the account or support process.

8. Intellectual property

OmnikOutput, the website, software, design, documentation, logos and related materials are owned by S&Mann IM B.V. or its licensors. You may not copy, resell, modify or reverse engineer the service except where allowed by mandatory law.

Your inverter data remains your data. You give us the right to process it only as needed to operate, secure, improve and support OmnikOutput.

Feedback, suggestions and bug reports may be used by us to improve the service without compensation, unless agreed otherwise in writing.

9. Acceptable use

You may not use OmnikOutput in a way that disrupts the service, attempts to gain unauthorized access, overloads the system, bypasses security, or violates applicable law.

API keys, Home Assistant tokens and other technical access credentials must be kept confidential. You are responsible for access through credentials connected to your account.

10. Support

Support is provided by email or through the support options shown in the service. We may temporarily access account metadata, logs or inverter configuration logs when needed to investigate support questions, security issues or service reliability problems.

We do not provide electrical installation services. If your inverter, solar panels or electrical installation are not working correctly, contact your installer or a qualified technician.

11. Limitation of liability

OmnikOutput is a monitoring and insight service. It is not a safety system, maintenance contract, financial guarantee or official meter.

To the maximum extent permitted by law, S&Mann IM B.V. is not liable for indirect damages, lost profit, missed savings, business interruption, incorrect configuration, undelivered alerts, inaccurate readings, data delays, inverter failures or PV system failures.

If S&Mann IM B.V. is liable despite the above, liability is limited to the amount you paid for OmnikOutput in the three months before the event that caused the damage, unless mandatory law requires otherwise.

12. Force majeure

We are not liable for failure to perform caused by circumstances outside our reasonable control, including internet failures, hosting failures, power outages, payment provider issues, email provider issues, cyber incidents, natural disasters, government measures, strikes, supplier failures or other force majeure events.

13. Changes to these terms

We may change these Terms & Conditions when the service, law, pricing or business situation changes. If changes are material, we will make the new version available and may ask you to accept it before continuing to use the service.

The version accepted by a user may be recorded in the account for administration and legal clarity.

14. Governing law

These Terms & Conditions are governed by Dutch law. Disputes will be handled by the competent Dutch court, unless mandatory law gives you the right to bring a dispute elsewhere.

15. Contact

For questions about these terms, contact:

S&Mann IM B.V. Chamber of Commerce Netherlands no. 88516733 Email: info@omnikoutput.com

Privacy policy

Last updated: 7 October 2026

1. What this privacy policy is about

This privacy policy explains how OmnikOutput processes personal data when you visit the website, create an account, use the monitor, configure your inverter, make a payment or contact support.

OmnikOutput is an independent monitoring service for Omnik solar inverters. It is not connected to Omnik New Energy Co., Ltd.

2. Personal data we process

We process account data, including your name, email address, password hash, account status, email verification status, login timestamps, subscription status and settings such as temperature scale, energy price and alert preferences.

We process location settings needed for the service, including city, country code, timezone, latitude and longitude. These are used for dashboard context, weather information, sunrise calculations and alerts.

We process inverter data, including inverter name, inverter serial number, logger serial number, current power, daily energy, lifetime energy, inverter status, online/offline status, readings, timestamps and technical metadata.

When you use OmnikConfig, we may process OmnikConfig login logs and configuration logs, including app version, platform, target server settings, inverter model, serial number, timestamps and technical results. These logs help support and troubleshoot setup.

When you pay for a subscription, we process payment records including plan, amount, currency, payment status, payment date, Mollie payment reference, OmnikOutput payment reference, invoice number and relevant payment metadata. Full payment details are handled by the payment provider.

When you contact us, we process the information you send us, including your email address, message and any technical information needed to answer your question.

3. Why we process this data

We process personal data to:

• create and secure your account;
• receive inverter data and link it to the correct account;
• show live and historical solar production;
• show inverter online/offline status;
• calculate estimated earnings and CO2 savings;
• send service emails, account emails and alerts;
• help configure your inverter with OmnikConfig;
• provide support and investigate problems;
• process subscriptions, payments and invoices;
• protect the service against abuse and security risks;
• improve the reliability and usability of OmnikOutput;
• comply with legal and administrative obligations.

4. Legal bases

We process most account, monitor, subscription and support data because it is necessary to provide the OmnikOutput service to you.

We process certain payment and invoice data because we have legal and administrative obligations.

We process security logs and technical data based on our legitimate interest in keeping the service secure and reliable.

Where consent is required, for example for non-essential tracking in the future, we will ask for consent before using it.

5. Service providers

We use external service providers to operate OmnikOutput. These may include:

• hosting and server infrastructure;
• email delivery providers;
• Mollie for payments;
• Geoapify for location lookup;
• Open-Meteo for weather and sunrise data;
• Umami for privacy-friendly website analytics;
• development, monitoring or support tools needed to maintain the service.

We only share data with these providers when needed for the service. We do not sell personal data and we do not share personal data for advertising.

6. Website analytics

The public website uses Umami analytics to understand which pages are visited and how the website is used. The intention is to use Umami in a privacy-friendly, cookie-less way without advertising profiles.

Monitor pages are not intended to be used for advertising tracking.

7. Data retention

We keep account data while your account exists. We keep inverter and production data while your account is active and your subscription allows the service to continue.

If your subscription expires, production data may be deleted after the grace period shown in your account. Account deletion may remove or anonymize service data, except where we need to keep certain information for legal, tax, security or administrative reasons.

Payment and invoice records may be retained for the period required by law and accounting rules.

Technical logs are kept only as long as reasonably needed for support, security and service reliability.

8. Security

We take reasonable technical and organizational measures to protect your data. Passwords are stored as hashes. Session and CSRF cookies are used to secure login and forms. Access to administrative tools is limited to authorized users.

No online service can be guaranteed to be completely secure. If you suspect unauthorized access to your account, contact us as soon as possible.

9. Your rights

Depending on applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data. You may also request a copy of data connected to your account where technically feasible.

To exercise your rights, contact info@omnikoutput.com. We may need to verify your identity before processing the request.

10. Children

OmnikOutput is not intended for children. The service is intended for people who own, manage or support a solar inverter installation.

11. Changes to this privacy policy

We may update this privacy policy when the service, providers, data processing or legal requirements change. The current version will be shown on the website. If changes are material, we may ask users to accept the new version.

12. Contact

S&Mann IM B.V. Chamber of Commerce Netherlands no. 88516733 Email: info@omnikoutput.com

Cookie policy

Last updated: 12 October 2026

1. What are cookies?

Cookies are small files or similar technologies that a website can store on your device. They can be used to keep you logged in, secure forms, remember preferences or measure how a website is used.

2. How OmnikOutput uses cookies

OmnikOutput aims to stay cookie-light. We use cookies and similar technologies only where they are needed for the service, security or privacy-friendly analytics.

3. Essential cookies

The monitor uses essential cookies for login, sessions and form security. These include Laravel session cookies and CSRF protection cookies.

These cookies are required to:

• keep you logged in;
• protect forms against cross-site request forgery;
• secure account and monitor functionality;
• keep the service working correctly.

Essential cookies cannot be disabled within OmnikOutput, because the monitor cannot work securely without them.

4. Analytics

The public website uses Umami analytics to understand website usage, such as which pages are viewed and how visitors navigate the site.

The intention is to use Umami as privacy-friendly, cookie-less analytics. We do not use Umami for advertising profiles or cross-site tracking.

5. Payment and external services

When you use external services, such as Mollie for payments or external documentation links, those services may use their own cookies or similar technologies. Their own privacy and cookie policies apply when you visit or use those services.

6. No advertising tracking

OmnikOutput does not currently use advertising pixels, retargeting cookies or third-party marketing trackers.

If we add non-essential tracking or marketing cookies in the future, we will add a cookie consent mechanism before those cookies are loaded.

7. Managing cookies

You can manage or delete cookies through your browser settings. If you block essential cookies, parts of OmnikOutput may not work, including login, account settings and secure forms.

8. Changes to this cookie policy

We may update this cookie policy when our website, analytics setup or service providers change. The current version will be shown on the website.

9. Contact

S&Mann IM B.V. Chamber of Commerce Netherlands no. 88516733 Email: info@omnikoutput.com